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Taking care of yourself



There are a number of walk-in centres and minor injury/illness centres in Wirral:

  • Arrowe Park
  • Victoria Central, Wallasey
  • Birkenhead Medical Building
  • Eastham Clinic


Walk-in services at Victoria Central and Eastham Clinic are open. You can walk-in or book an appointment by calling NHS 111.

To access the Urgent Treatment Centre at Arrowe Park please call NHS 111 for a pre-bookable appointment. The Team will assess your needs and direct you to the most appropriate service to receive care. You can also visit

The Minor Injuries and Illness Service at Miriam Medical Centre is open. You can walk-in or book an appointment by calling 0151 652 6077.

When attending a walk-in clinic or appointment please remember to:

  • wear a face covering when entering any of our clinic buildings
  • gel your hands upon on arrival in the clinic waiting room
  • sit on designated seats only - due to social distancing our waiting areas have limited capacity.
  • come on your own* (exceptions apply)

Do not attend if you have a high temperature, new/continuous cough or loss/change to your sense of smell or taste.
* Please note, only one adult to accompany a child. Carers of vulnerable adults or children may also attend.
Thank you for your understanding and support.

The following telephone number is no longer in use: 0151 201 4190 - please call NHS 111


Opening hours:

Walk-in and pre-bookable appointments via NHS 111

Eastham Walk-in Centre, 31 Eastham Rake, Birkenhead CH62 9AN
Monday - Sunday, 12.00 noon - 8.00pm (including all bank holidays, except Christmas Day)

Victoria Central Walk-in Centre & Minor Injuries, Mill Lane, Wallasey CH44 5UF
Monday – Sunday, 8.00am - 8:00pm (including bank holidays)
(X-ray facilities - open at 8.00am - 7.30pm)


Walk-in and pre-bookable appointments via 0151 652 6077
Minor Injury & Illness Service, Miriam Medical Centre, Birkenhead Medical Building, Laird Street, Birkenhead, CH41 8DB.


Pre-bookable appointments only via NHS 111

Arrowe Park Urgent Treatment Centre, Arrowe Park Hospital, Arrowe Park Road CH49 5PE
Monday - Sunday, 8.00am - 10:00pm (including bank holidays)


Walk-in centres are a great way of seeking professional advice from a GP or nurse with no need to pre-book an appointment. Walk-in centres tend to be open for longer hours than the typical GP practice, including after normal working hours and on weekends.

You can be treated for a range of minor illness at walk-in centres such as:

  • infections and rashes
  • blood pressure checks
  • cuts and grazes
  • emergency contraception and advice
  • stomach aches
  • vomiting and diarrhoea
  • hay fever
  • insect and animal bites
  • stitches
  • dressing care
  • minor cuts and bruises
  • minor burns and strains

Remember visiting your pharmacist or walk-in centre in the first instance can often mean preventing unnecessary trips to a hospital or GP and help you recover quicker.

Walk in Centres in Wirral (Community Trust website)



How your pharmacy can help

If you want healthcare advice on how to treat your symptoms visit your local pharmacy or chemist for free, expert advice.


Find a pharmacy


Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.


Minor illnesses

Pharmacies can give treatment advice about a range of common conditions and minor injuries, such as:

  • aches and pains
  • sore throat
  • coughs
  • colds
  • flu
  • earache
  • cystitis
  • skin rashes
  • teething
  • red eye


Help with your medicines

Pharmacists can answer your questions on prescription and over-the-counter medicines.

If you want to buy an over-the-counter medicine, the pharmacist and their team can help you choose.

Antibiotics will not be available over the counter to treat minor conditions.


About pharmacists

Pharmacists are experts in medicines who can help you with minor health concerns.

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

If symptoms suggest it's something more serious, pharmacists have the right training to make sure you get the help you need. For example they will tell you if you need to see a GP, nurse or other healthcare professional.

All pharmacists train for 5 years in the use of medicines. They are also trained in managing minor illnesses and providing health and wellbeing advice.


Other pharmacy services

Other services that may be available at your local pharmacy:

  • you may be referred to a pharmacist for advice after contacting NHS 111 or a GP
  • emergency contraception
  • asthma inhaler use and advice
  • chlamydia screening and treatment
  • stop smoking service
  • blood pressure, cholesterol and blood sugar testing
  • substance misuse service, including needle and syringe exchange schemes
  • weight management service
  • flu vaccination


List of pharmacies who provide the minor ailments scheme