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Patient Transport Services

Most people who have a hospital appointment make their own way there, but for some, this is not possible. In some cases, people may be able to use the NHS Patient Transport Service to get to and from the hospital. 

The NHS Patient Transport Service provides a vital lifeline for patients whose health conditions might affect their ability to travel without specialist care. 

You might be eligible to the NHS Patient Transport Service if:

  • You have a medical condition, which means you cannot use other forms such as bus, train or taxi without further damaging your health.
  • Your personal mobility is limited and you would be unable to access healthcare by any other means.
  • You may need the skills or support of trained Patient Transport Service staff during your journey to and from your appointment. 

Patient information leaflet on Patient Transport Services