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What to do if you have a dental problem during COVID-19 pandemic

What to do if you have a dental problem during COVID-19 pandemic

If you have a dental issue during the COVID-19 pandemic, it is important that you know how to access help when you need it. 

NHS commissioners in the North West team are working with Local Dental Committees and dental practices across the region to consider how we can safely restore dental provision from 8 June.

A number of options are being considered to ensure this can be done safely for staff and patients, as this remains our top priority.

Whilst the Chief Dental Officer has given 8 June as a date for dental services to start to think about reopening, not all dental practices will be able to reopen straight away, depending on availability of equipment, training and staff capacity. When they do open, services may not be restored to normal for some time.

In the meantime, all high street dental and orthodontic practices can give advice, guidance and prescriptions, which you can collect from your local pharmacy.

If you are in pain or in need of support and need help or advice, please telephone your dental practice in the usual way.  You will be assessed and given advice over the phone, which may result in a remote consultation with a dentist.

If you are not registered with a dentist you can go to or call the dental helpline:

  • Greater Manchester: 0333 332 3800
  • Cheshire and Merseyside: 0161 476 9651
  • Lancashire: 0300 1234 010
  • South Cumbria: 01539 716 822

To support NHS services, it is important that you do not visit hospitals or doctors’ surgeries with dental problems unless you are advised to do so.