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Urgent Care Consultation Update 9th July 2019

The Wirral Urgent Care Consultation concluded today with the decision to open an Urgent Treatment Centre at Arrowe Park Hospital for 24 hours a day, 7 days per week.  This will be supported by retaining all age walk-in facilities at the Eastham Clinic, Victoria Central (Wallasey) and the Miriam Medical Building (Birkenhead).

An Integrated Urgent Care service (NHS 111) and extended access to urgent GP/nurse appointments across Wirral will further the choices available to people when they need to access urgent care services.

NHS Wirral CCG has decided the future of urgent care services in Wirral following a 12 week consultation period in which people were invited to consider our proposals and give their views. Changes were made to the urgent care model following concerns voiced by members of the public during the consultation period.

At their governing body meeting, held on 9th July 2019 they came to a decision based on their review and consideration of all the clinical evidence and feedback from the consultation.

Dr Paula Cowan, Chair – NHS Wirral CCG said:

‘We have been clear from the start that there was a need for us to review current urgent care services.  Our role in the NHS is to ensure we are providing the best possible healthcare with the resources that we have.’

‘An Urgent Treatment Centre for Wirral, based on the Arrowe Park Hospital site and available for 24 hours a day, 7 days a week will ensure that we can provide a seamless urgent care service at Arrowe Park Hospital. This will help to reduce pressure on Wirral’s only A & E department.’

‘In making our decision, we have taken into consideration the feedback from members of the public and as result we will continue to provide walk in facilities in Eastham, Wallasey and Birkenhead.’

‘These services will be supported by more GP and nurse appointments across Wirral as well as an improved NHS 111 service.’

‘We would like to thank everyone who took the time to get involved.  The feedback from people really did influence our decision.  By reviewing all the evidence that has

been collected, we believe that we have made the right decision for the future of urgent care services in Wirral’

Cllr Chris Jones, cabinet member for adult care, health and wellbeing, said:

‘I am delighted our colleagues in the CCG have been able to listen to the views of local people and retain the walk-in centres which are so valued by the community.’

"These updated proposals show that, even when under huge pressure, when our public services work together we can protect the NHS services which we all hold so dear. I am so pleased the public consultation feedback has led to such major change in the proposals, and hope Wirral residents will be as pleased and relieved as I am.”