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Help us help you this Christmas

If you're feeling unwell over the Christmas and New Year period, it's important to know what your options are if you need health advice, to ensure you get the right help when you need it.


Use your pharmacy

If you start to feel unwell, even if it is just a cough or cold, don’t wait until it gets worse– get help from your pharmacist. The sooner you get advice the better. There is no need for an appointment.

Pharmacists are qualified healthcare professionals who can offer expert clinical advice and help with things like coughs, colds, tummy troubles, and contraception advice and can also help if your child has a minor health concern.  

They will also tell you if you need to see a doctor.  

Christmas and New Year pharmacy opening times


Visit your GP

All Wirral GP practices are set to open as normal from Friday December 27th to Tuesday December 31st inclusive and from Thursday January 2nd 2020 onward. 

Urgent GP appointments will be available in Wirral via NHS 111 from 8am-8pm every day over the festive period, including Christmas Day.


NHS 111 - call 111 or go online at

If you have an urgent medical problem and you're not sure what to do, NHS 111 can help. 

NHS 111 allows you to have access to advice 24 hours a day, 7 days a week, by phone and online and, if necessary, they can arrange for you to speak to relevant healthcare professionals, including nurses, emergency dentists, or even GPs.
The advisors can also arrange face-to-face appointments, and if you are assessed as needing an ambulance, one will be sent directly.


Walk in Centres and minor injuries

Nurse-led walk-in Centres provide assessment, treatment and advice for minor injuries and illnesses including infections and rashes, burns and strains, sore throats and ear aches, minor cuts and wounds. No appointment is needed, just walk in.


Arrowe Park Walk-in Centre

Arrowe Park Hospital, Arrowe Park Road, Upton, CH49 5PE

Open 8.00am–10.00pm every day including Christmas Day, Boxing Day and New Years Day.


Eastham Walk-in Centre

Eastham Rake, Eastham, CH62 9AN

Open everyday 12 noon - 8pm (except Christmas Day)


Victoria Central Walk-in Centre

Mill Lane, Wallasey, CH44 5UF

Open 8am-10pm everyday including Christmas Day, Boxing Day and New Year’s Day

X-ray facilities – open at 9.00am – 8.30pm.


Miriam Minor Injury and Illness Service

Birkenhead Medical Building, 31 Laird St, Birkenhead, CH41 8DB

Open Mon-Fri 10am-8pm and Saturday 10am-6pm, including Christmas Day


Gladstone Minor Injury and Illness Service, New Ferry

Open Mon-Fri 10am-2pm. Closed Christmas Day, Boxing Day and New Year’s Day.


Moreton Health Clinic

8/14 Chadwick Street, Moreton, Wirral CH46 7XA

Open Mon-Thurs 10am-7pm and Friday 10am-6pm. Closed Christmas Day, Boxing Day and New Year’s Day.



The Accident and Emergency department at hospital is for major, life-threatening illnesses and injuries. For illnesses that are not life threatening you should first contact your local pharmacy, your GP surgery or NHS 111


Dealing with a mental health crisis or emergency

A mental health crisis often means that you no longer feel able to cope or be in control of your situation.

For further information on where to get help, please visit

If you are experiencing feelings such as low mood and/or anxiety, you may benefit from a referral to Talking Together Wirral, a free and confidential service, commissioned by the NHS and available to anyone aged 16+ living in Wirral.  

Talking Together Wirral will be open; Monday 23rd 9-5, Christmas Eve 9-1, closed Christmas/Boxing Day, open Friday 27th 9-5, closed Saturday/Sunday, Open Monday 30th 9-5, Tuesday New Years Eve 9-2, closed New Years Day, open Thursday 9-5 and normal business after that.

For anyone feeling alone/isolated there are other local services available at various times over the period, including;
Open Door (18-30yrs)
Spider Project
Involve North West
Ask Us Wirral (Info and advice – debt/housing etc.)