Skip to main content Help with accessibility Skip to main navigation

Help Us Help You Get it seen to

Take the drama out of minor illness

On Monday 20 January, NHS England and NHS Improvement launched a campaign to raise awareness that community pharmacists are qualified healthcare professionals. They can offer clinical advice and over-the-counter medicines to effectively and safely manage a range of minor illnesses.


The ‘Help Us, Help You’ campaign highlights that local pharmacy teams offer a fast and convenient clinical service for minor illnesses, with no need for an appointment, and use of a confidential consultation room should it be required.


Every pharmacist trains for five years in the use of medicines before they qualify, and are also trained in managing minor illnesses and providing health and wellbeing advice to help people stay well. By following the expert advice of community pharmacists, you can help the NHS help you stay well, prevent an illness getting worse, take the best course of action, and get well again sooner. If symptoms suggest it’s something more serious, pharmacists have the right clinical training to ensure people get the help they need immediately and can refer patients to a GP or A&E where necessary.


Most people live within easy reach of a pharmacy; nine out of 10 people live less than a 20-minute walk away from their local pharmacy and many offer extended opening hours in the evenings and at the weekends.  To find your local pharmacy, please visit nhs.uk/service-search/find-a-pharmacy 


So Take the drama out of minor illnesses, talk to your pharmacist nhs.uk/pharmacyadvice.